Contact information

GET IN TOUCH WITH PRIME SEASONS

We are here to help! Whether you have a question about our home and kitchen appliances, need tracking updates for your garden order, or need advice on our hobby tools, our dedicated customer support team is on hand to assist you.

How to Reach Us:
• Email: support@primeseasons.co.uk
• Response Time: We aim to respond to all inquiries within 24 hours (Monday to Friday, 9:00 AM – 5:00 PM GMT). 

Frequently Asked Shipping Reminder:
All standard UK orders include Free Tracked Delivery with an estimated transit time of 3–5 business days. If your order was placed recently, please allow this operational window to pass before requesting a tracking update. Make sure to double-check the physical labels on your delivery boxes upon arrival to confirm your items are correct before opening seals or packaging.

Business Address:
Prime Seasons
10 Stanley Road, Bolton BL1 5JZ
United Kingdom